Q: Are all your pieces authentic?
A: Absolutely! Every vintage signed piece is carefully authenticated. I verify maker's marks, signatures, and construction quality. Each listing includes detailed photos and descriptions of the piece's authenticity markers.

Q: What is your return policy?
A: We offer a 30-day return policy. Items must be unworn, in original condition with tags. Contact orders@shopcasamorena.com to initiate a return. Full details are in our Refund Policy.

Q: How should I care for vintage jewelry?
A: Vintage pieces require gentle care:
• Store in a cool, dry place away from sunlight
• Avoid contact with perfumes, lotions, and water
• Clean with a soft, dry cloth only
• Remove before showering, swimming, or exercising
• Store pieces separately to prevent scratching

Q: Do you offer gift wrapping?
A: Yes! All orders come beautifully packaged and ready for gifting at no extra charge.

Q: What if a piece doesn't fit?
A: Please check measurements carefully before ordering. For rings and bracelets, we include exact sizes in the listing. If you need help determining your size, contact us before purchasing.

Q: How long does shipping take?
A: Orders ship within 1-2 business days via USPS. Domestic shipping typically takes 3-5 business days. Free shipping on orders over $50!

Q: Can I see more photos of a piece?
A: Of course! Email orders@shopcasamorena.com with the item name, and I'll send additional photos or answer specific questions.

Q: Do you have a physical store?
A: Casa Morena is online-only, based in Simpsonville, SC. This allows us to offer quality pieces at better prices.

Q: How often do you add new inventory?
A: New treasures are added weekly! Follow us on social media or join our email list to be notified of new arrivals.

Q: Do you accept custom requests?
A: While I can't guarantee specific pieces, I'm always hunting for treasures! Email me at orders@shopcasamorena.com with what you're looking for, and I'll keep an eye out.